old
I have an old ipad and I cannot download many apps since the software in the device is 5.1.1 and it says it’s up to date.
View ArticleI have an Apple osx 10.6.8. I am prompted to install Yosemite but advised I...
I have an Apple osx 10.6.8. I am prompted to install Yosemite but advised I will lose Appleworks and some games. Would I have to buy an updated Appleworks?
View ArticleiPad Gen 1 Not detected in iTunes or Computer
Yesterday I purchased an iPad Gen 1 running iOS 5.1.1 (Model: A1337 Upon plugging it into my laptop running Windows 8.1, it was never detected either in my computer or in iTunes I am running the latest...
View ArticleiPad is crazy, like someone’s touching it.
iPad is going crazy, like someone’s touching the screen. It’s been restored. Is there anything else to try?
View ArticleI am advised that my Apple ID was used to sign in to iCloud
How do I establish that a message purporting to be from Apple concerning someone using my ID to sign into iCloud is genuine?
View ArticleSince updating my software, when I try to send an email from iCloud.com I get...
I try to send a mail ad get advised : p01-smtp.mail.me.com and the mail won’t send, this is since I updated my software
View ArticleUsing windows 8 – receive message "ipod detected but cannot be identified"...
Using windows 8 – receive message “ipod detected but cannot be identified properly” when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck....
View ArticleHi, I am trying to make space on my Macbook Pro and have moved all of my...
Hi, I am trying to make space on my Macbook Pro and have moved all of my movies to an external hard drive. However, when I check the About this Mac storage I am advised there are 57 GB of...Read more
View ArticleMy MacBook presented an error. So, I restarted it. But, it won’t inicialize...
My MacBook presented an error. So, I restarted it. But, it won’t inicialize again. It stops on a grey screen with an incomplete loading bar. If i restore my macbook with the DVD, as advised, will I...
View ArticleI received a request to answer my security questions. I was advised that the...
Yesterday while trying to purchase something on Itunes I received a request to answer my security questions. I was advised that the answers to the questions were wrong. Today I tried to change my...
View ArticleFrom the program PAGES; I tried to get the English Format for different type...
From the program PAGES; I tried to get the English Format for different type of Letters, but instead I get a Latin foreign language Professional Letters format/Templates version. In order to get the...
View ArticleSafari hijacked by pop-up warning of malware. Called 1-800-986-6395 as...
Safari hijacked by popup warning of malware. Couldn’t clear page. Called 1-800-986-6395 as advised. Man answered “Apple care” and started asking ID questions. I hung up. How can I get this crap off my...
View ArticleI am unable to play you tube videos with IOS 5.1.1 software. When I attempt...
How do you play you tube videos with IOS 5.1.1 software?
View ArticleI’m trying to re-install i-tunes on my Windows 7 laptop, and keep getting the...
I’m trying to re-install I-tunes on my Windows 7 laptop, and keep getting the “Apple Mobile Device Service” error message. I’ve done the “Stop” then “Start” process on the Apple Mobile Device service,...
View ArticleI am able to send a message but no longer able to receive mail. My cable...
I am able to send an email message but no longer able to receive mail. My cable company, COX, confirmed my setting and advised me that the problem is with Apple. Has anyone else experienced a...
View ArticleI reset my ipod as advised but when I tried to restore it
I reset my ipod as advised but when I tried to restore it, it only restored a few things. Then I tried to sync it with itunes and for some reason it wouldn’t start the restore. Now there are grayed...
View Articleipad locked and not responding to techniques advised
I have managed to lock myself out of my iPad ! Can’t seem to remember my passcode even though it can only be one of the few I use… However I’ve resigned to trying erase it and restore it as it was...
View ArticleI’m suddenly getting a new tab pop up every time I click on a url: pop ups...
I’m suddenly getting a new tab pop up every time I click on a url: pop ups vary, all trying to sell something, how do I stop this? I’ve cleared cookies, gone through apple support online to remove...
View ArticleCalendar app: Every new appointment defaults to a date in the past, even when...
Calendar app: Every new appointment defaults to a date in the past, even when I type in date-related information in the title bar as advised. Examples: 1. Current date is 9 August 2015. Default...
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